About Hanover CRM

Hanover CRM, brought to you by Cleversteam.

We're Cleversteam, a global digital marketing agency with a sharp focus on Work & Travel.
With over ten years of experience and the delivery of hundreds of successful projects, we're proud of our work and the journey which has brought us to today.
We've brought numerous industry-changing innovations to the international exchange industry, and our ongoing partnerships place us perfectly to continue serving the community.

Our Core Team


Managing Director

Rob B

Rob joined Cleversteam in 2022 and brings a decade's experience in cultural exchange. Rob oversees all business operations and strategy for Cleversteam

When he's not managing day-to-day operations, you'll likely find him running, having completed ultra-marathons and adventure races.


Community Manager

Amy W

Amy joined Cleversteam in 2023 and has a wealth of experience in customer success.

Amy is a busy mum-of-two, with a passion for fitness, food and travel. If she's not running after the kids, she can be found at the local CrossFit gym.


Product Owner

Aly B

Aly joined Cleversteam in 2024 and brings previous experience as a technology consultant and a former Hanover user! Aly is responsible for overseeing the direction of the Hanover product.
In her spare time, Aly enjoys travelling, trying new restaurants, walking her one-eyed rescue dog Benji and being outdoors.


Operations Manager

Jon O

Jon joined Cleversteam in 2023 and used the first ever version of Hanover in 2014 as a customer.
Jon has been a participant on programs in both the J1 and F1 visa categories and has a real passion for travel. In his free time Jon can also be found at the local CrossFit gym and is a long suffering Everton fan.


Head of Quality Assurance

Guy R

Guy joined Cleversteam in 2022 having used Hanover for almost 7 years.

When he’s not working on manual testing and quality assurance you’ll find him spending quality time at the beach or exploring New Zealand.


Tech Director: Hanover SaaS

Mike H

Mike was the brain behind the creation of the original Hanover CRM system, and now oversees the Hanover SaaS product and our technical infrastructure.
He's been with Cleversteam for over 10 years, and is powered equally by his love of coffee and Manchester United.


Tech Director: Hanover Enterprise

Dan N

An original founder of Cleversteam, Dan oversees our consultancy/advisory services and our developments for enterprise level clients.

Away from Cleversteam, you'll find him involved in projects with his accompanying passion; Liverpool Football Club.


Tech Lead

Steven C

Steven's first work on Hanover CRM was 7 years ago, going full time over 4 years ago.

He has 10+ years experience in the charity/NGO sector in tech support roles, and is often found in his garden wondering how his chickens escaped!


Tech Lead

Mirek S

Mirek joined Clevesteam on full time basis in 2023. A seasoned developer with 11+ years of experience, he excels in delivering high-impact, robust software solutions.
Beyond the keyboard, he's an avid adventurer who loves exploring the picturesque Welsh hills, often accompanied by his loyal dog, Fynn.


UX Lead

Ben L

Ben has been with Cleversteam since 2017 after graduating from Edge Hill University. Ben has recently taken on the role of UX lead.
He has a passion for music and is rarely without a song on. Like many of the team, he is a fan of Liverpool Football Club.


Tech Lead

Rinchen T

Rinchen is a web developer and has been with Cleversteam over four years.

Outside of his web expertise, he is an avid follower of Liverpool Football Club.


Senior Developer

Vikki S

Vikki joined Cleversteam in 2022.

She joins remotely from Ukraine, and has experience in various different tech roles, including Rails.


Senior Developer

Alex S

Alex joined Cleversteam in 2022 joining remotely from the Ukraine. He has been a developer since 2013 with the past 8 years focused on Ruby on Rails.
In his spare time Alex has a real passion for cars, from working on them to racing them.



Lucas B

Lucas joined Cleversteam in 2023. After graduating and gaining a degree in Business & Management, Lucas moved to London to learn how to code.
Lucas enjoy's Football (Everton fan), coffee and loves to read when he get's a chance.



Ivan B

Ivan joined Cleversteam in 2023 and is an experienced Ruby Developer. He loves working as part of a team of such talented developers and works remotely from the Ukraine.
In his free time Ivan likes to play Basketball and Volleyball and often competes in amateur tournaments.



Roman N

Roman joined Cleversteam in 2022 and has been a Ruby developer for 8 years with vast experience in developing CRM's and BI systems.
Joining us remotely from the Ukraine, during his free time Roman likes gymnastics and has a passion for Mathematics.



Irina S

Irina, an enthusiastic developer, joining the team in December 2023. She has a background in startup environments and a deep affection for Ruby on Rails.

In her free time, Irina likes travelling, yoga, hiking and looking after her furry friend - a cat named Julien.



Will L

Will joined Cleversteam in 2024, has been a Ruby developer for 6 years.

In his free time enjoys climbing, cycling and running (when not injured from said hobbies). LFC and Bath Rugby supporter.

The Cleversteam journey


The beginnings

Where it started.
Our parent company, Cleversteam, was founded to build large-scale, custom CRM systems for companies offering Summer Work and Travel programs around the world. Our vision was to build high-quality business systems that would allow companies to scale their exchange programs.
The number of employees: 3



Developing within the industry.
Building on our experience in international exchange, many of companies we encountered were trying to run their complex programs using spreadsheets, shared folders and email. It was clear that an out-of-the-box CRM system would help these companies to simplify, automate and grow.
This led to the concept for Hanover, a system that would simplify and automate the complicated process of international exchange across all of the different program types.
The number of employees: 5


Hanover v1.0 launches

The launch of the original Hanover CRM.
The first version of Hanover was a long way away from what it is today, but it marked the start of our journey.
We've been working tirelessly to listen to our client's feedback and constantly improve and create innovative features to the platform.
The number of employees: 7


Revolutionising international exchange through technology

Maturing to a market-leading CRM.
Today, Hanover processes over 350,000 participants every year in over 30 countries worldwide.
We've taken our 10 years of experience in international exchange and used it to create a system that continues to attract companies offering all types of inbound and outbound programs.
We place a high value on innovation and automation, our mission is to revolutionise the experience of international exchange through technology for everyone involved.
The number of employees: 15



Hanover is now in a position where it's not just supported by a small team of developers. We're investing in non-coding-staff to help us achieve its true potential.
Alongside the software engineers, we now have a team of industry experts, quality assurance, product owners and our very own Hanover Community Manager as we strive to make Hanover the go-to CRM for the international exchange industry.
The number of employees: 18

We're revolutionising the experience of international exchange through technology.

Explore how Hanover CRM could transform how you work.