The People Behind HANOVER

Our Team
Our Journey
Guided by experience. Driven by purpose.

About Hanover CRM


Launched in 2013, Hanover CRM has since supported hundreds of thousands of international exchange participants on their life-changing experiences abroad. Over the past 11 years, we’ve built deep partnerships with organisations across the sector, delivering high-quality, bespoke technology that meets their evolving needs. With over a decade of experience and hundreds of successful projects behind us, we’re proud of the journey that brought us here.
Today, Hanover CRM is the leading platform for managing applications, placements, compliance, communication, and participant support - all in one centralised, user-friendly system. Our specialist team of product experts, support professionals and engineers spans multiple countries and works around the clock. They are dedicated to maintaining and enhancing Hanover to help sponsors, recruiters, hosts, and partner organisations work with greater clarity, confidence, and care.

Hanover is powered by a team of product experts, support professionals, and CRM specialists who share one goal-helping international exchange organisations work smarter, faster, and with total confidence.
We’ve built Hanover CRM to simplify global program management and strengthen the connections that make international exchange possible.

Our Guiding Team

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Rob Managing Director

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AlyProduct Owner

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BastianBoard Chair

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Steve CTO

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Mirek
Head of Engineering

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JonOperations Manager

Our Specialists

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KodiEducation Product Lead

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AdamPartnerships Manager

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BeckyCommunity Manager

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WillTech Lead

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BenDeveloper

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LucasDeveloper

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JoeyDeveloper

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RomanDeveloper

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GuyHead of Quality Assurance

The Cleversteam Journey

2010

The beginnings

Where it started.
Our parent company, Cleversteam, was founded to build large-scale, custom CRM systems for companies offering Summer Work and Travel programs around the world. Our vision was to build high-quality business systems that would allow companies to scale their exchange programs.
The number of employees: 3

2013

Concept

Developing within the industry.
Building on our experience in international exchange, many of companies we encountered were trying to run their complex programs using spreadsheets, shared folders and email. It was clear that an out-of-the-box CRM system would help these companies to simplify, automate and grow.
This led to the concept for Hanover, a system that would simplify and automate the complicated process of international exchange across all of the different program types.
The number of employees: 5

2014

Hanover v1.0 launches

The launch of the original Hanover CRM.
The first version of Hanover was a long way away from what it is today, but it marked the start of our journey.
We've been working tirelessly to listen to our client's feedback and constantly improve and create innovative features to the platform.
The number of employees: 7

2020

Revolutionising international exchange through technology

Maturing to a market-leading CRM.
Today, Hanover processes over 350,000 participants every year in over 30 countries worldwide.
We've taken our 10 years of experience in international exchange and used it to create a system that continues to attract companies offering all types of inbound and outbound programs.
We place a high value on innovation and automation, our mission is to revolutionise the experience of international exchange through technology for everyone involved.
The number of employees: 12

2023

Scaling

Hanover is now in a position where it's not just supported by a small team of developers. We're investing in non-coding-staff to help us achieve its true potential.
Alongside the software engineers, we now have a team of industry experts, quality assurance, product owners and our very own Hanover Community Manager as we strive to make Hanover the go-to CRM for the international exchange industry.
The number of employees: 15

We're revolutionising the experience of international exchange through technology.

Explore how Hanover CRM could transform how you work.