Hanover Lighthouse is a scalable and intuitive Support Desk solution designed specifically for organisations in the international exchange industry. Built on Hanover’s trusted framework, Lighthouse simplifies issue reporting and resolution while reducing barriers to adoption.
Lighthouse Key Features
Email-to-ticket Conversion
Automatically turn support emails into trackable tickets.
● Eliminates manual data entry, reducing response delays.● Ensures every support request is logged, preventing issues from being missed.● Gives support teams a unified view of customer communication.
Support Desk Dashboard & Metrics
Monitor team performance and identify trends.
AI-Powered Tools
Prioritisation, sentiment analysis, and suggested response generation.
Mobile-Friendly Interface
Manage and track issues on-the-go.
Pricing