Support desk for international exchange programs
A centralized platform for raising, tracking, and resolving participant queries. Support your admins and participants with structured ticketing, faster response times, and Department of State compliance tracking.
From email to issue-closed: a unified platform that captures, prioritises and resolves support tickets with smart automation and reporting, so your international-exchange operations stay seamless and stress-free
What you get
The software handles tickets, email integration, custom workflows, and basic AI prioritization. Setup takes an hour.
Email Integration (Email to Ticket)
Incoming emails become tickets automatically. No more lost messages.
Mobile-Friendly Interface for Admins
Manage tickets on the go with our fully responsive admin interface. Handle urgent participant issues from anywhere, anytime.
Custom Statuses & Ticket Types
Configure ticket types that match your programs, visa applications, housing requests, orientation queries, and more.
AI-Powered Tools