HANOVER

What is GDPR?

Our Commitment to Data Protection and Compliance

At Hanover, we know that trust is at the heart of every customer relationship. As a UK-based CRM provider, we are committed to keeping your data secure, private, and fully compliant with GDPR and the standards set out by the Information Commissioner’s Office (ICO).

We don’t just build powerful CRM tools for international exchange organisations, we design them with privacy and compliance at their core.

This is more than a checklist for us, it’s about building the kind of company our customers can rely on, today and for the future. Security is a journey, and we’re proud to take it with you.

Jon O'Brien, DPO

Cyber Essentials Certification

We are on track to achieve Cyber Essentials certification by the end of September. This UK government-backed framework focuses on defending against the most common cyber threats and ensuring that essential protections are in place. For our customers, this means confidence that Hanover meets a government-recognized baseline of cyber resilience, helping protect your data and our systems from the most widespread and disruptive forms of attack.

SOC 2 Type II – A Global Standard for Security


Beginning September 1st, we are embarking on our SOC 2 Type II compliance journey in partnership with Sprinto, a leading compliance automation platform. This internationally recognized framework is all about proving that our systems and processes meet the highest standards for security, availability, and confidentiality. It’s a rigorous 6–12 month process, and when complete, it will provide independent validation that Hanover continuously protects customer data in line with global best practices.

Guided by Our Principles

As we take this next step, we’re guided by the same principles that define Hanover.

We are Tech Leaders

Setting the bar high with modern, robust security practices.

Quality is the foundation

Ensuring every layer of our security is reliable, tested, and built to last.

Community at heart

Protecting the trust and safety of our customers, partners, and wider ecosystem.

Delivering value

Going beyond compliance to provide the assurance and peace of mind you deserve.

See how Hanover CRM can work for you.

Book a no-obligation demo and experience why it's the perfect international exchange CRM.