Hanover CRM

The CRM built for international exchange

Applications, SEVIS, DS-2019s, host placements, participant portals: one platform that covers the full lifecycle of exchange, so your team can focus on connection, not paperwork.

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Hanover CRM is the purpose-built CRM for international exchange operators: J-1 visa sponsors, education abroad institutions, exchange recruiters and partner organisations. One platform covers the full participant lifecycle from application through SEVIS, DS-2019 issuance, host placement and renewal, with no-code workflow configuration, SOC 2 Type II security, and custom pricing scoped to your program. See /pricing for tier overviews.

Trusted by exchange leaders

Why Hanover

Why pick a CRM built for international exchange over a generic CRM?

Generic CRMs can't handle SEVIS, DS-2019s, host placements, or the lifecycle of a participant. Hanover was built by exchange professionals for exchange programs, from recruitment and application, through placement and compliance, to reporting and renewal.

Capabilities

What workflows does Hanover CRM handle?

A comprehensive suite of features designed to streamline daily operations, from first application to renewal.

Application management: Configurable application forms, document collection, interview scheduling, and automated status updates through a candidate's entire lifecycle.
Program templates: Purpose-built templates for J-1, work and travel, internships, study abroad, and more, each with their own stages, forms, and automations.
Participant & host portals: Branded self-service experiences that participants, host companies, and partners actually want to use. No training required.
SEVIS-aware workflows: Built for designated sponsors. Integrated SEVIS batch processing, DS-2019 lifecycle, training plan evaluations, and compliance reporting.
Placements & matching: Match candidates to hosts with configurable criteria. Track offers, contracts, and placement confirmations in one pipeline.
Automations & workflows: Trigger emails, SMS, document requests, and follow-ups automatically. Reserve your team's time for meaningful work, not chasing paperwork.
Digital contracts & signatures: Send, sign, and archive contracts without leaving the platform. Every document version is auditable and searchable.
Reporting & analytics: Dashboards for program health, compliance, and participant outcomes. Export to CSV or pipe through the API to your data warehouse.
Security & compliance: SOC 2 Type II attested, GDPR compliant, encrypted at rest, with full audit trails on privileged operations.

The full lifecycle

What does the participant lifecycle look like in Hanover?

Every stage configurable. Every transition instrumented. Every stuck participant surfaced automatically.

01

Captured

From web forms, partial or complete
02

Applied

Registration, eligibility, fees
03

Documents

Passport, references, training plan
04

Interview

Scheduling, scoring, notes
05

Visa

SEVIS batch, DS-2019 issued
06

Placed

Host match, TIPP, site of activity
07

Arrived

Check-in, on-programme support

Pricing

How much does Hanover CRM cost?

Hanover CRM scales from solo exchange recruiters to multi-brand J-1 sponsors. Three tiers, Essentials, Sponsor, and Education, each with custom pricing scoped to your placement volume and feature needs. No long-term contract, only stay if you see value. See /pricing for tier overviews and contact us for a quote.

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Optional add-ons

Add on more power when you need it

Extend workflows and integrate third-party systems. Pricing on request.

Lighthouse support desk: Hanover Lighthouse is a support desk designed for organisations in international exchange. Email-to-ticket, custom workflows, and AI-assisted responses, integrated with your CRM.
Multiple brands & channels: Run multiple brands, program lines, and communication channels from one platform, without juggling separate systems or duplicate configurations.
Custom dashboards & analytics: Customisable dashboards and analytics built around the way your team actually works, with the roles and KPIs that matter to you.
Mailchimp integration: Connect Mailchimp to sync contacts and launch targeted email campaigns, with no manual exports or list drift.

Add-on pricing is available on request. Talk to our team →

FAQ

Hanover CRM questions, answered

What types of programs does Hanover CRM support?

Hanover supports J-1 visa programs (Summer Work & Travel, Intern, Trainee, Camp Counselor, Au Pair, Teacher), study abroad, education abroad, faculty-led programs, internships, language immersion, work & travel, and custom program types. If you run a program we haven't listed, talk to us. The platform is configurable for almost any exchange workflow.

How long does implementation take?

Most customers are live within a quarter. Smaller programs with standard configurations can complete onboarding in 6–8 weeks. Our team offers paid onboarding packages to tailor the rollout to your size, objectives, and seasonal timelines.

Can I keep my existing data and workflows?

Yes. We migrate data from legacy systems (including Sage, custom Access/SQL databases, and spreadsheet-based workflows) during onboarding. We'll map your existing workflows into Hanover's configurable templates rather than forcing you into a rigid structure.

Is Hanover CRM SOC 2 and GDPR compliant?

Yes. Hanover is SOC 2 Type II attested and fully GDPR compliant. Data is encrypted at rest and in transit, and every privileged operation is logged in an immutable audit trail. Our Trust Center details sub-processors, data residency, and security controls.

What does pricing include?

Hanover CRM uses custom pricing scoped to your placement volume and required features. All tiers include unlimited participants, configurable programs, portals, document uploads, and core automations. SEVIS integration, training plan modules, and advanced compliance features are included in the Sponsor tier. Visit /pricing for tier overviews and contact us for a quote tailored to your team.

See how Hanover CRM can work for you.

Book a no-obligation demo and experience why it's the perfect international exchange CRM.

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