A ‘user’ in this case refers to an employees Hanover log-in which is typically linked to a specific email address. Each Hanover package includes 5 users and any additional users are charged at a per monthly user rate.
How can I change my number of users and monthly fee?
Within your Hanover CRM instance, there will be a tab called ‘Billing’ on the left hand side menu. This allows you to see your current billing plan and number of users and purchase additional users.
Is there a setup fee for Hanover CRM?
For Hanover Sponsor, there is a one off set up fee due to the time required to link a sponsor system to SEVIS and go through the steps to have credentials approved.
What currency can I pay in?
We offer payment in GBP, USD and EUR - based on the IP you are visiting the website from you will be displayed the best option for you.
How often are costs reviewed?
We review our monthly subscription costs on an annual basis, and provide a 3 month notice period for any price rises.
Are there any additional charges?
We do operate a "Pay Per Use" model on a small number of optional Hanover features. ● SMS● Electronic DS Forms● Automated References● Envisage Insurance Policies For more information on these costs, please contact us.
How much do bespoke developments cost?
Bespoke development projects need to go through an approval process to ensure the Hanover team feel we have the capacity to deliver on the development, and that the development fits within the overall strategy for Hanover. Once that is cleared, a proposal and pricing will be sent the client for the build. Once signed off the build will be delivered as outlined in the proposal.